We hope you will love your new purchase as much as we do, but if you change your mind you have 14 days to return your goods. Should the product have been sent to you by mistake or you receive a product you did not order, Mouli will pay the shipping charge.
Keep in mind when returning goods:
- The customer will pay all shipping charges related to the return.
- The product has to be unused and the original packaging and tags have to be attached.
- A copy of the original receipt has to be attached.
Returns where above specifications have not been fulfilled will be sent back and related charges will be charged to your account.
How to return:
Send the product along with a copy of the original receipt to the address stated below. You will be reimbursed when the goods has been received and handled, although no more than 10 days after making your return.
Return Address:
DHL Texport
c/o Mouli
Företagsgatan 64
504 94 Borås
Sweden
Claims
If you receive a damaged or otherwise faulty product you are entitled to exchange the product for a similar one or if no longer available receive a refund for the cost of your purchase. All claims will be processed within 30 days of receiving the faulty product. Mouli handles all returns according to Swedish law, please refer Konsumentköplagen on www.konsumentverket.se.
Please note that if you chose to pay by invoice, you will still have to pay the invoice on time and in full. You will be reimbursed when we have processed your return.
Please send claims to:
Mouli Clothing AB
Attn: Webshop
Frihamnsgatan 52
115 56 Stockholm
Sweden